TERMS & CONDITIONS

1. Introduction

- This document regulates the use of https://Tagy.ge/.
- Any user who makes a purchase is obliged to review and agree to the terms.
- The terms may change, please read them before every order.
- In case of questions, contact us via the indicated contact methods.
2. Website Use
- Using the website signifies agreement to the terms.
- Only placing genuine orders is allowed.
- In case of fake orders, the order will be cancelled and the account will be blocked.
- The user is obliged to provide correct contact information.
- You must be 18+ years of age.
3. Service Availability
- The website can be used in Georgia and abroad.
4. Contract Conclusion
- The contract is concluded only after order confirmation.
- If the order cannot be fulfilled, the money will be refunded.
5. Product Availability
- Product availability is visible on the website.
- In case of an unavailable product, we will offer an alternative or refund the money.
6. Product Deletion/Cancellation
- The company can delete a product without violating the interests of the user.
- In case of purchase of a cancelled product, the money will be fully refunded.
7. Product Return/Order Cancellation
- Order cancellation is possible within 30 days if the product does not match the description.
- The money will be fully reimbursed.
8. Delivery
- Delivery will be carried out digitally to the specified email address.
- Delivery is considered confirmed after receiving confirmation from the user.
- In case of two unsuccessful attempts, we will deliver the order on the third attempt.
- Delivery will begin after payment and providing correct information.
9. Product Price and Payment Process
- The price on the website must be accurate.
- In case of a mechanical error, the order will be cancelled and the money will be refunded.
- The user is obliged to pay the respective taxes.
- Payment process:
  - Add the product to the cart
  - Fill in the required information
  - Enter card details and confirm the transaction
10. Product Return
- Return is possible within 7 days for the following reasons:
  - Product malfunction
  - Technical defect
  - Factory damage
- In this case, the money will be fully refunded or replaced with a new product.
11. Responsibility
- After the order, the responsibility for the correct use of the product lies with the user.
- We do not accept responsibility for damage caused by incorrect use.
12. Intellectual Property
- All content and materials belong to the company and constitute its licensed ownership.
13. Communication
- The company will contact the user via email regarding the progress of the order.
- The user is obliged to provide a valid email address.
14. Rights and Obligations
- Agreement to the terms means providing information correctly and consciously placing an order.
- The user has the right to request order confirmation and timely delivery.
15. Force Majeure
- In case of force majeure, the company does not accept responsibility for:
  - Fire
  - Epidemic
  - Storm
  - Earthquake
  - Telecommunication disruptions
  - Government restrictions
16. Agreement
- The buyer acknowledges that the order was made independently and not under any pressure.
- The company accepts responsibility for the continuous provision of the service.
17. Company Rights
- The company has the right to change the terms and conditions.
- Users should read the updated terms before every order.
18. Law and Jurisdiction
- Activity is regulated by the legislation of Georgia.
- Any dispute will be considered under the jurisdiction of Georgia.
19. Feedback
- We always welcome feedback for the improvement of our website.